Clear Answers About AI Answering Machine Detection with AMDY.ai

Get expert insights and straightforward answers about AI Answering Machine Detection (AI AMD). From setup to billing, integrations, and support, we’ve compiled the most common questions to help you make informed decisions confidently.

General Question

New here? These questions cover everything you need to know to get started

What is Answering Machine Detection (AMD)?

Answering Machine Detection is technology that distinguishes whether a call is answered by a live human or by voicemail/answering machine. With AI AMD from AMDY.ai, detection is faster and more accurate than legacy systems.

How does AI Answering Machine Detection work?

AMDY.ai analyzes real-time audio patterns, pauses, and tones using machine learning to instantly classify calls as human or voicemail. Results are streamed back to your dialer via WebSocket in milliseconds.

Is AMDY.ai suitable for startups and large call centers?

Yes! From small teams to enterprise-scale operations, AMDY.ai offers flexible plans to support every business size.

Does AMDY.ai work with Asterisk and Vicidial?

Absolutely. We provide out-of-the-box answering machine detection for Asterisk and Vicidial, with seamless integration for other dialers via WebSocket.

Does AMDY.ai offer a free trial?

Yes, we provide a free trial so you can test the accuracy and performance of our AI answering machine detection solution before committing.

Pricing & Billing

Have questions about costs and payments? Here’s everything you need to know about our pricing and subscription plans

What Payment Methods Do You Accept?

We accept major credit cards, debit cards, and other secure online payment methods.

Can I Upgrade or Downgrade My Plan Anytime?

Yes, you can scale your plan as your business grows—move between Starter, Professional, or Enterprise plans with ease.

How Is Billing Processed and When Am I Charged?

Billing is monthly and starts on the day you activate your subscription. Enterprise customers can request custom billing cycles.

How Do I Cancel My Subscription?

You can cancel at any time from your account dashboard. No hidden fees or penalties apply.

Help & Support

Need assistance? Our support team is ready to help with troubleshooting, onboarding, and any other questions.

How can I contact AMDY.ai support?

You can reach us via email at info@amdy.ai or phone at +1 (888) 654-6959. Our team is ready to help.

Do You Offer Live Chat or Phone Support?

Yes. Professional and Enterprise plans include live chat support, while Enterprise plans also include dedicated phone support.

Is Onboarding Support Available for New Users?

Yes, we provide onboarding guidance and setup help to get your AI AMD solution running quickly.

How Do I Report a Technical Issue?

Simply contact our support team or raise a ticket through your AMDY.ai dashboard. Our engineers will respond promptly.

Try AMDY.ai Free and Simplify Your Answering Machine Detection Today!

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