Effective Date: 08/28/2025
At AMDY.ai, your privacy and data security are our top priority. This Privacy Policy explains how we collect, use, and protect your personal and business information when you use our website, products, and services, including our AI Answering Machine Detection (AI AMD) solutions for Asterisk, Vicidial, and other dialers.
By using amdy.ai, you agree to the practices described in this policy.
1. Information We Collect
When you use our website or services, we may collect the following information:
- Personal Information: Name, email, phone number, company name, billing information.
- Account Data: Login details, subscription plan, and usage activity.
- Call Data: Metadata related to outbound calls (e.g., timestamps, duration, detection results).
- Technical Data: IP address, browser type, device information, cookies, and analytics data.
We do not store or record the full audio of your calls. Instead, our AI answering machine detection solution processes audio in real time to classify humans vs. voicemail.
2. How We Use Your Information
We use the information collected to:
- Provide and improve our answering machine detection solutions.
- Integrate with dialers such as Asterisk and Vicidial.
- Process billing, payments, and account management.
- Communicate important service updates, offers, and support.
- Ensure system security, compliance, and fraud prevention.
- Conduct research and enhance our AI AMD technology.
3. Sharing of Information
We do not sell or rent your personal data. Information may only be shared in the following cases:
- With Service Providers: Trusted third parties for hosting, analytics, or payment processing.
- For Legal Compliance: If required by law, regulation, or court order.
- Business Transfers: In case of a merger, acquisition, or restructuring.
All third parties handling your data are required to maintain the same level of confidentiality and security.
4. Data Security
AMDY.ai implements strict security measures to protect your information, including:
- Encrypted data transmission via SSL/TLS.
- Secure WebSocket protocols for real-time AI AMD integrations.
- Regular system monitoring and vulnerability testing.
- Restricted access to sensitive data.
5. Data Retention
We retain personal and account information only for as long as necessary to provide our answering machine detection services and comply with legal obligations. Call metadata (such as detection outcomes) may be retained for reporting and analytics but is anonymized wherever possible.
6. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Improve website functionality,
- Personalize your experience,
- Analyze traffic and usage trends.
You can control cookie preferences through your browser settings.
7. International Data Transfers
As a global AI answering machine detection solution provider, your data may be transferred and stored outside your country of residence. We ensure all transfers comply with international data protection laws.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent at any time.
To exercise your rights, contact us at info@amdy.ai.
9. Third-Party Integrations
AMDY.ai integrates with third-party dialers and platforms (including Asterisk, Vicidial, and CRMs). Please note that third-party platforms have their own privacy policies, and we are not responsible for their practices.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 Email: info@amdy.ai
📞 Phone: +1 (888) 654-6959
🌐 Website: www.amdy.ai